Data Protection and Privacy Policy for Lakshmi Yoga and True to You Mentoring Services
Last updated 4th February 2020

Company Details

Lakshmi Yoga including janeohalloran.com

Data protection contact: Jane O'Halloran
Website relaxwithlakshmi.com
Email : jane@relaxwithlakshmi.com

07866482136

Protecting your private information is our priority. This Statement of Privacy applies to www.janeohalloran.com">www.janeohalloran.com">www.janeohalloran.com">www.janeohalloran.com and Lakshmi Yoga and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lakshmi Yoga includes www.janeohalloran.com. By using Lakshmi Yoga website, you consent to the data practices described in this statement.

Cookies and IP addresses Collected by Lakshmi Yoga Website
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device's IP address as part of the basic functioning of this website. We do this to allow the website to function properly. The information collected is anonymous

If you wish to stop or control the use of cookies on your browser, please refer to your browser's settings for cookies. Information can be found on the Commissioner's website (https://ico.org.uk/for-the-public/online/cookies/)

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.


What information is collected at the time of booking?
Basic contact details, date of birth, emergency contact information, and health information


Why is this information collected?
This is required to contact you regarding the services you are signing up to, for your health and safety and to make sure that the service you have booked is suitable for you and complies with insurance company criteria.

Who has access to this information?
Your information is treated as confidential and will only be accessed by Jane O'Halloran or by a trusted colleague who is working for Lakshmi Yoga.

Lakshmi Yoga may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lakshmi Yoga or the site; (b) protect and defend the rights or property of Lakshmi Yoga and/or (c) act under exigent circumstances to protect the personal safety of users of Lakshmi Yoga , or the public.

Lakshmi Yoga may share contact details with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. No health information will be shared

All such third parties are prohibited from using your personal information except to provide these services to Lakshmi Yoga, and they are required to maintain the confidentiality of your information.


Sharing Information with Third Parties
Lakshmi Yoga does not sell, rent or lease its customer lists to third parties.


How is this information stored?
Information will be stored on the secure online system Teamup (see their Privacy Policy www.goteamup.com) Information is stored for 7 years after your last session to comply with insurance company criteria. It will then be deleted.

If you have filled in a paper form, your consent will be requested to add your information to the online system, teamup. If you do not wish to give this consent, only your name will be added to the online system for purposes of record keeping.

Paper forms are stored securely in a locked container. Information is stored for 7 years after your last session to comply with insurance company criteria. It will then be deleted or destroyed. Any sensitive Information collected via email will be transferred to a paper copy and dealt with as above. The email will then be deleted.


What control do you have over your information?
You may update your information at any time. Otherwise you can contact Jane O'Halloran and request that your information is updated. You may request that your information is deleted or destroyed, but this may affect Lakshmi Yoga's ability to offer certain services.


Payments
Payments are processed through the Stripe payment platform (https://stripe.com/gb) Credit/debit card details are stored by Stripe and no credit/debit card details are stored by Lakshmi Yoga


Emails from Lakshmi Yoga
Once you have signed up for a service, Lakshmi Yoga has a legitimate basis to contact you directly by email about that particular service. This information will be apparent in a disclaimer, signed at the time of booking.

You will also be given the option to opt in to a general mailing list for Lakshmi Yoga, to be kept updated with upcoming events and also to receive information that may be of interest to you. These emails will be sent via a secure permission based email system Mailchimp (see their privacy policy www.mailchimp.com). You will be able to unsubscribe at any time from this list via an automated link at the bottom of the email.


Texts/phone calls from Lakshmi Yoga
Your consent will be requested to add your phone number to my phone which is password protected. You will only be contacted by text or by phone call in the event of last -minute information, such as cancellation of a class or an emergency or in response to a message received.


Children Under Thirteen
Lakshmi Yoga does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Notice
If there is a change to this privacy notices or how we use your data we shall contact you via email, written notice or through conspicuous posting on social media channels and via the booking system. We reserve the right to determine the form and means of providing notifications to you, bearing in mind you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites
Lakshmi Yoga is not responsible for the practices employed by websites linked to or from Lakshmi Yoga website, nor the information or content contained in them. Please remember that when you use a link to go from Lakshmi yoga to another website, our privacy notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies, which you are at liberty to read.

Changes to Our Privacy Notice
Lakshmi Yoga may at times update its privacy notice. You may wish to review this notice periodically. When we change the notice in a material way, we will update the 'last modified' date at the top of this privacy notice. Changes to this privacy notice are effective when they are posted on this page. If you have any questions about this privacy notice, the practices of this site, or your dealings with this website, please contact Jane O'Halloran jane@relaxwithlakshmi.com / 07866482136

If at any time you feel that there is an issue with the way Lakshmi Yoga handles your data then you can contact the ICO (Information Commissioner's Office).

Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights in relation to automated decision making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

or call their helpline on 0303 123 1113
Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/